Handling Insurance Claims

Hope and Williams Loss adjusters benefit from years of experience working for insurance companies and clients. We also have over 100 years combined experience of successful claims handling for residential, commercial and industrial clients.

Your interests drive everything we do.

That is why we leverage relevant legal and technical expertise on a case by case basis to obtain the most favourable outcome on each and every one of our clients’ claims.

Hope and Williams will:

1. Manage and control your claim by working with your insurance company and their representatives to deliver a timely and efficient outcome

2. Managing all communications with your insurance company and their representatives

3. Provide one point of contact and responding to all forms of communication as soon as possible

4. Ensure that on the majority of occasions that you will be responsible for choosing your own suppliers and contractors instead of the ones preferred by your insurance company

5. Ensure you get the full claims entitlement that your insurance policy entitles you to